{"id":1962,"date":"2026-09-25T21:09:01","date_gmt":"2026-09-25T21:09:01","guid":{"rendered":"https:\/\/lembrarmeei.com\/?page_id=1962"},"modified":"2026-09-25T21:30:21","modified_gmt":"2026-09-25T21:30:21","slug":"privacidade","status":"publish","type":"page","link":"https:\/\/lembrarmeei.com\/en\/privacidade\/","title":{"rendered":"Privacy"},"content":{"rendered":"<h1 class=\"wp-block-heading\">Privacy Policy<\/h1>\n\n\n\n<p class=\"wp-block-paragraph\">Last updated: 25 September 2026<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">1. Who is responsible for your data?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Lembrar-me-ei is operated by CONFIDENTE SONHADOR - Lda, tax number 519 599 560, with its registered office at Rua Fontainhas, 173, 4000-240 Porto, Portugal. This company is the controller of personal data processed through lembrarmeei.com and when providing our experiences. For privacy enquiries or to exercise your rights, contact lembrarmeeiofficial@gmail.com or write to our registered office.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">2. What data do we process?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">We process information you provide when creating an account, booking an experience, buying or receiving a gift card, accepting an invitation or contacting us: your name, email, telephone number where requested, billing details, delivery addresses, experience choices, dates, participants, booking and payment status, and related communications. A profile photo is optional and is hosted on our website in a dedicated avatar folder. Do not upload information you do not wish to share.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We also process technical information needed for operation and security, such as IP address, browser, access logs and session identifiers. Payments are processed by the providers shown at checkout; we do not store your full card number or security code. Physical letters are personal: our team does not read their contents.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">3. Why do we process data and on what legal basis?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Accounts, bookings, experiences, gift cards, letter management and delivery: performance of a contract or steps taken at your request before entering into a contract (Article 6(1)(b) GDPR). Invoicing and compliance with tax or other legal obligations: compliance with the law (Article 6(1)(c)). Fields marked as required are necessary for these purposes; without this information, we may be unable to provide the service.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Security, fraud prevention, handling enquiries and protecting legal rights: legitimate interests in protecting our service, customers and company, balanced against your rights (Article 6(1)(f)). Invitations and gifts intended for another person: our legitimate interest in fulfilling the sender\u2019s request, limited to the necessary contact. Promotional messages and optional technologies requiring consent may only be used after specific consent (Article 6(1)(a)), which you can withdraw at any time without affecting earlier processing.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">4. Invitations and other people\u2019s data<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">If you receive an invitation or gift card without having given us your details directly, your name or email was provided by the person who made the booking or purchase. We use this information to deliver the invitation or gift and provide the associated service. We do not create an account in your name without your involvement. You may ask for information, object to further contact or request deletion of data that is no longer needed. Anyone providing another person\u2019s details must have a lawful reason, share only what is necessary and make them aware of this policy.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">5. Who do we share data with?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Access is limited to authorised people and necessary service providers: hosting and technical support, booking management, payment processing, email delivery, accounting and postal operators. The website uses WordPress, WooCommerce, Amelia and the custom Lembrar-me-ei plugin; hosting is provided by Hostinger. Using a component installed on the website does not itself mean that all data is sent to its developer. Recipients receive only the data needed for their role and are subject to applicable data protection obligations. We may also disclose data to authorities where required by law. We do not sell personal data.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">6. International transfers<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Some technology providers may process data outside the European Economic Area. Where this occurs, the transfer must be covered by a European Commission adequacy decision or legally recognised safeguards, such as standard contractual clauses and supplementary measures where needed. Contact us for information about the providers involved and the safeguards applicable to your case.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">7. How long do we keep data?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">We keep data needed to store and send your letter for the chosen period \u2014 1, 5, 10 or 20 years \u2014 and until delivery and any related issues have been resolved. Returned letters are kept for 6 months, as set out in our service terms. Order and invoicing records are kept for applicable tax and statutory periods; information needed to protect legal rights may be retained until the relevant legal time limits expire. These grounds may prevent immediate deletion of a paid booking.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Account details, optional photos, enquiries that do not lead to a contract and technical logs are kept only as long as needed for their purpose, security or legal obligations. If you request account closure, we assess which data can be deleted or anonymised and explain what must be retained and why. Backups follow their replacement cycle and are not used to restore deleted data for routine use.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">8. Cookies and external services<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">The website uses cookies and technical storage for authentication, security, the shopping basket, checkout and language preferences. You can manage cookies in your browser, but blocking strictly necessary cookies may prevent these features from working. Non-essential analytics or advertising technologies require prior consent where required by law. The theme and Elementor fonts are hosted on our server. Links to Instagram and other websites are subject to those services\u2019 policies when you visit them.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">9. Your rights<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Where provided by law, you may request access, rectification, erasure, restriction of processing and portability of your data, object to processing based on legitimate interests, and withdraw consent. Send your request to lembrarmeeiofficial@gmail.com. We may request only the information needed to verify your identity. We normally respond within one month; if complexity justifies a lawful extension, we will inform you within that period. You may lodge a complaint with the Portuguese Data Protection Authority (CNPD) at www.cnpd.pt, without affecting other remedies.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">10. Security, children and changes<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">We apply proportionate technical and organisational measures, including access controls and protected communications. No system can guarantee absolute security. Keep your password confidential and report suspicious access to us. Children\u2019s participation should be arranged by their legal representative; we do not request more data about children than is needed for the experience. We do not use solely automated decisions that produce legal or similarly significant effects on customers.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">This policy may be updated to reflect changes in the law or our service. The current version date appears at the top of this page. Material changes will be communicated appropriately; updating this text does not itself authorise a new purpose that requires consent.<\/p>","protected":false},"excerpt":{"rendered":"<p>Pol\u00edtica de Privacidade \u00daltima atualiza\u00e7\u00e3o: 25\/09\/2026 1. Quem \u00e9 respons\u00e1vel pelos teus dados? O Lembrar-me-ei \u00e9 explorado pela CONFIDENTE SONHADOR [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-1962","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/lembrarmeei.com\/en\/wp-json\/wp\/v2\/pages\/1962","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/lembrarmeei.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/lembrarmeei.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/lembrarmeei.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/lembrarmeei.com\/en\/wp-json\/wp\/v2\/comments?post=1962"}],"version-history":[{"count":2,"href":"https:\/\/lembrarmeei.com\/en\/wp-json\/wp\/v2\/pages\/1962\/revisions"}],"predecessor-version":[{"id":1970,"href":"https:\/\/lembrarmeei.com\/en\/wp-json\/wp\/v2\/pages\/1962\/revisions\/1970"}],"wp:attachment":[{"href":"https:\/\/lembrarmeei.com\/en\/wp-json\/wp\/v2\/media?parent=1962"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}